1. Introduction

Welcome to EYKart (“we,” “our,” or “us”). At EYKart, we are committed to safeguarding the privacy of our users and customers. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our e-commerce website and services. By accessing or using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1. Personal Information: When you create an account, place an order, or interact with our website, we may collect personal information, including but not limited to your name, email address, shipping address, billing information, and contact details.

2.2. Payment Information: We collect and process payment information, such as credit card numbers, to facilitate your transactions securely. We do not store full credit card numbers on our servers.

2.3. Order History: We maintain a record of your order history, including the products you’ve purchased and their details.

2.4. Communication Data: We may collect information from your communications, including emails and messages sent through our website.

2.5. Usage Information: We gather data related to your interactions with our website, such as pages visited, products viewed, and actions taken, to improve our services and user experience.

3. How We Use Your Information

3.1. We use your personal information to:

  • Process and fulfil your orders.
  • Provide customer support and respond to your inquiries.
  • Send order-related notifications, updates, and promotional materials.
  • Improve our website and services.
  • Comply with legal and regulatory requirements.

4. Sharing Your Information

4.1. We may share your information with:

  • Third-party service providers assist us with order processing, shipping, payment processing, and marketing.
  • Legal authorities when required by law or to protect our rights, privacy, safety, or property.

5. Your Choices

5.1. You can update your account information, manage communication preferences, and opt out of marketing emails by logging into your account or contacting our customer support.

5.2. You can access, correct, or delete your personal information. To exercise these rights or make inquiries about your data, please contact us at [email address].

6. Security

6.1. We employ industry-standard security measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.

7. Changes to this Privacy Policy

7.1. We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by email or by posting a notice on our website.

8. Contact Us

If you have any questions or concerns regarding this privacy policy, please get in touch with us at:

EYKart contact@eykart.com

Please ensure that your privacy policy is compliant with relevant data protection laws, such as GDPR, CCPA, or other applicable regulations based on your location and the location of your customers. Additionally, it’s crucial to keep your privacy policy up to date and accurately reflect your data handling practices.